The process of benchmarking is studied under the stream of total quality management. The TQM is a philosophy in which consist the elements of various strategies, tactics, and above all includes the competitive bench marking technique. Generally, bench marking is of two types; partially and completely. The difference between these two is that in partial bench marking, the companies’ benchmark to point out their areas of glitch and work on them. Suppose a company is running with its own S.O.Pz’ but is unable to retain employees.
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