Therefore the control function includes the monitoring of actual performance, compare actual performance for the expected standards and organizational goals and taking appropriate actions if necessary. The control is a continuous process that starts from the collection of information, making comparisons on the basis of this information and then find new ways to improve production.
According to Katz, there are three main types of management skills necessary for successful performance management. These skills are presented and explained below.
Technical skills refer to the ability to apply the expertise and experience to work related techniques. Examples of these skills are manufacturing, engineering, computing, accounting, etc. This type of skills are needed at the lower level of management by managers at this level has to do directly with employees who work in an organization.
[large]Human skills refer to the ability to work well with others and encourage cooperation within the team was. Such a skill is important in all levels of management because effective managers with human capabilities are able to communicate effectively with others to motivate them to achieve the objectives of the organization.
Skills related to the ability to visualize the organization as a whole and understand how the organization fits into the broader context of the industry. This type of competition is very important level of organization, which helps senior managers to guide the organization as a whole. A manger with conceptual skills includes various functions of the organization, as we know how changes in one part of the organization affects the rest of the organization.
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